EconBase
← All papers

Coarse Personalization

Walter W. Zhang, Sanjog Misra

arXiv 12 Apr 2022 · Econometrics · 4 citations (OpenAlex)

arXiv:2204.05793 · PDF · DOI · OpenAlex · Extracted main text

Abstract

With advances in estimating heterogeneous treatment effects, firms can personalize and target individuals at a granular level. However, feasibility constraints limit full personalization. In practice, firms choose segments of individuals and assign a treatment to each segment to maximize profits: We call this the coarse personalization problem. We propose a two-step solution that simultaneously makes segmentation and targeting decisions. First, the firm personalizes by estimating conditional average treatment effects. Second, the firm discretizes using treatment effects to choose which treatments to offer and their segments. We show that a combination of available machine learning tools for estimating heterogeneous treatment effects and a novel application of optimal transport methods provides a viable and efficient solution. With data from a large-scale field experiment in promotions management, we find our methodology outperforms extant approaches that segment on consumer characteristics, consumer preferences, or those that only search over a prespecified grid. Using our procedure, the firm recoups over $99.5%$ of its expected incremental profits under full personalization while offering only five segments. We conclude by discussing how coarse personalization arises in other domains.

Citation extraction

64
references
97
in-text mentions
64
distinct cited
3
self-citations
16,432
main-text words

appendix boundary found by appendix_command · 70% of the source is main text. Read the extracted text to check this.

Most heavily cited references

The works this paper leans on most, across its whole bibliography — not restricted to papers in our corpus. Ranked by composite intensity, which combines how often a work is mentioned, how many sections mention it, and how much of that falls in the main text rather than the appendix.

ReferenceIntensityMentionsSectionsMain text
1Hitsch, G. J., S. Misra, and W. W. Zhang (2024) Heterogeneous treatment effects and optimal targeting policy evaluation1.00054100%
2Peyré, G. and M. Cuturi (2019) Computational Optimal Transport0.84333100%
3Dubé, J.-P. and S. Misra (2022) Personalized Pricing and Consumer Welfare0.7374350%
4Bergemann, D. and A. Bonatti (2011) Targeting in advertising markets: Implications for offline versus online media0.7373367%
5Wager, S. and S. Athey (2018) Estimation and Inference of Heterogeneous Treatment Effects using Random Forests0.73732100%
6Galichon, A (2016) Optimal Transport Methods in Economics0.6936433%
7Chiong, K. X., A. Galichon, and M. Shum (2016) Duality in dynamic discrete-choice models0.64422100%
8Farrell, M. H., T. Liang, and S. Misra (2020) Deep Learning for Individual Heterogeneity0.64422100%
9Farrell, M. H., T. Liang, and S. Misra (2021) Deep Neural Networks for Estimation and Inference0.64422100%
10Gupta, S. and P. K. Chintagunta (1994) On Using Demographic Variables to Determine Segment Membership in Logit Mixture Models0.64422100%

Showing the top 10 of 64 scored citations.