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Experimental Design in Two-Sided Platforms: An Analysis of Bias

Ramesh Johari, Hannah Li, Inessa Liskovich, Gabriel Weintraub

arXiv 13 Feb 2020 · Statistics — Methodology · 20 citations (OpenAlex)

arXiv:2002.05670 · PDF · DOI · OpenAlex · Extracted main text

Abstract

We develop an analytical framework to study experimental design in two-sided marketplaces. Many of these experiments exhibit interference, where an intervention applied to one market participant influences the behavior of another participant. This interference leads to biased estimates of the treatment effect of the intervention. We develop a stochastic market model and associated mean field limit to capture dynamics in such experiments, and use our model to investigate how the performance of different designs and estimators is affected by marketplace interference effects. Platforms typically use two common experimental designs: demand-side ("customer") randomization (CR) and supply-side ("listing") randomization (LR), along with their associated estimators. We show that good experimental design depends on market balance: in highly demand-constrained markets, CR is unbiased, while LR is biased; conversely, in highly supply-constrained markets, LR is unbiased, while CR is biased. We also introduce and study a novel experimental design based on two-sided randomization (TSR) where both customers and listings are randomized to treatment and control. We show that appropriate choices of TSR designs can be unbiased in both extremes of market balance, while yielding relatively low bias in intermediate regimes of market balance.

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Cited by, within the corpus

arXiv econ.EM papers that cite this one, ranked by how heavily they lean on it.

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8Validating Causal Message Passing Against Network-Aware Methods on Real Experiments0.58531
9Policy Learning with Competing Agents0.51121
10Tackling Interference Induced by Data Training Loops in A/B Tests: A Weighted Training Approach0.51121